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Why You Should Move Beyond the Traditional IT Service Desk

In today’s fast-paced business environment, IT service desks are evolving into something much bigger: Enterprise Service Management (ESM).  ESM standardises and automates workflows across departments, reducing manual effort and speeding up service delivery. By breaking down silos, it encourages collaboration, transparency, and data-driven decision-making.

For example, your HR onboarding, IT incident management, and facilities requests can all be handled through one unified platform, making work smoother, faster, and less prone to errors.

So… what if you need to transform your service desk into a powerful ESM platform that also lays a foundation
for future AI capabilities, but you are constrained by budget, timelines and resources?

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We Can Solve Your Budget Challenges and Relieve Your Time Constraints

Many organisations report being held back by issues such as paying double licensing costs during the project build phase, lengthy implementations and the risk of unexpected delays and project overruns killing their limited budget. To help you start this journey, Service Dynamics is offering a straightforward 'fixed price' implementation and 3 months of free licenses for all new HaloITSM implementations.

Our goal is to streamline your onboarding and accelerate your deployment - realising value for your organisation faster and with less financial uncertainty.

Our HaloITSM Fixed Price Offer

Enterprise Level Functionality - Without Enterprise Level Cost

FREE LICENCES - 3 MONTHS

Up to three months of free licensing during implementation. Enjoy full platform access while transitioning, with no upfront software costs affecting your budget.

FIXED FEE - $20,000

Fixed $20,000 baseline implementation fee. Know precisely what the core transformation will cost, with a transparent and manageable investment.

Service Dynamics are New Zealand's HaloITSM Experts

  • We demonstrate proven success in assisting organisations transition from basic service desks to intelligent, integrated service hubs.
  • Extensive expertise to ensure your implementation runs smoothly on time, and within budget.
  • The technical foundation to develop strong AI-powered capabilities as your data becomes more extensive.

Make the Smart Start Today

Don’t let budget or time constraints hinder your ITSM transformation or your future ability to utilise AI. Get enterprise service management with predictable costs and up to three months free licensing to accelerate your transition.

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Why we choose HaloITSM

HaloITSM delivers an exceptional service with a fast, simple and fully configurable system. Our customers love the flexibility of the HaloITSM solution, the simple implementation as well as the ability to scale and grow as your business changes.

 
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We are proud to work alongside these world class organisations

Terms and conditions.
This promotional offer (“Promotion”) applies to new customers purchasing a HaloITSM software license and implementation service under the conditions set out below. By participating in this Promotion, the customer (“Client”) agrees to these Terms & Conditions.

Eligibility. Open to new and existing commercial clients who purchase a qualifying HaloITSM license between the Promotion Start Date of 1st August and the promotion end date of 31 January 2026.
Promotion Period. Promotion Start Date: 1st August, Promotion End Date: 31 January 2026 (inclusive). The license purchase must be completed, and the signed agreement received by the Promotion End Date to qualify.
License Terms. HaloITSM license costs will be transacted separately. The free license purchased under this Promotion includes the right to use the HaloITSM software for the duration of the implementation project, starting from the project commencement date until the initial go live, up to a maximum of three months. Any usage beyond the completion of the implementation phase requires a standard software subscription or license renewal at prevailing rates.
Implementation Scope & Costs The implementation service offered under this Promotion is carried out at a fixed cost based on Service Dynamics' standard baseline implementation. The baseline implementation scope will be outlined in the project proposal and includes standard configuration, data setup, and training as defined in the Service Dynamics implementation documentation. Any additional services, integrations, or customisations outside of the baseline scope will be quoted and billed separately at standard professional service rates.
Payment Terms. License fees are payable in full upon order confirmation unless otherwise agreed. Implementation fees are invoiced per the agreed payment schedule in the signed service agreement.
Exclusions & Limitations. This Promotion does not cover ongoing subscription costs after implementation completion. Service Dynamics reserves the right to amend, suspend, or withdraw the Promotion at any time without prior notice, provided such changes do not affect confirmed and signed agreements. All implementations are subject to resource availability and scheduling agreements.

Find Out More About our HaloITSM Fixed Price Offer

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Register Your Interest Here