Why Choose Service Dynamics

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Industry Experience

We have been over 10 years experience designing, implementing and supporting Service Management and business workflow solutions in New Zealand.

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Consulting & Implementation Partner

As a ServiceNow Consulting and Implementation Partner we are committed to delivering quality service and bespoke solutions.

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Rapid Value Realisation

ClientCare is designed for clients wanting to maximise the business value of their ServiceNow investment and deliver more to the business.

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Liberate your high-value employees from low-value activity.

Our ClientCare managed service addresses the challenges associated with efficiently and effectively supporting ServiceNow, mitigating the scarcity of resource and skills by offering strategic solutions to navigate FTE costs and hiring restrictions.

ClientCare acts as a catalyst
for prompt and effective change.

We provide proactive monitoring and support, alleviate time-to-value pressure, minimising delays in achieving desired outcomes during transformation initiatives.

By entrusting these critical aspects to our experts, you can benefit from optimised processes and avoid the diversion of high-value employees from core-business-functions to lower-value activities while also avoiding the high fees typically associated with consulting firms and large integrators.

  • Designed for clients wanting flexible, cost-effective capability and capacity expansion
  • Clients that are needing to achieve more, faster!
  • Multiple service tiers for different scale, functional & service needs
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Additional ClientCare Options

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Capacity Top-Up

Top up your ServiceNow administration and/or development time-effort for non-scoped work and minor projects.

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Quarterly Payments

Why pay annually in-advance when Service Dynamics offers you a quarterly in-advance payment plan option to better align your costs with service delivery.

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Bespoke requirements

If you have any unique requirements that you would like us to build into your ClientCare managed service... Just ask!

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Meet our ServiceNow team

Service Dynamics are enterprise IT Service Management and IT Asset Management specialists who design, implement and manage solutions for New Zealand and Australian organisations.

We’re closely connected to the outcomes of every project and partnership. We are a long-standing team of problem solvers, strategists and senior technologists who combine proven methodologies with fresh thinking to create solutions completely shaped by your business needs.

Damien Versluis - CTO

Damien Versluis

Head of Platform

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Carl Fransen - ServiceNow Practice Lead

Carl Fransen

ServiceNow Platform Lead

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Vanessa Low

Senior Consultant

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Grace Lopez

Head of PMO

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We are proud to work alongside these world class organisations

Get in touch and see what's possible!

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