---
title: Forrester Trends Report - Which vendors are dominating ITSM?
description: This recent Forrester Trends Report, “Vendors Move To Dominate IT Management Software,” makes it clear that there is clear dominance in the space.
image: https://lp.servicedynamics.co.nz/hubfs/Forrester_ITSM_Dominate_header.png
---

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###### FORRESTER TRENDS REPORT

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## See which vendors are dominating IT Service Management software?

![Forrester\_report\_Dominate-1](https://lp.servicedynamics.co.nz/hubfs/Forrester_report_Dominate-1.png "Forrester_report_Dominate-1")

With an abundance of choices, actually navigating the IT management software space can be overwhelming.

This recent Forrester Trends Report, “Vendors Move To Dominate IT Management Software,” helps simplify things, because it makes it clear that there is clear dominance in the space.

### Key insights from the Forrester Trends Report

- IT Managers demand better tools and support
- Dominant vendors have moved into adjacent IT management market segments.
- AI capabilities accelerate market dominance, which accrues to vendors with large R&D budgets.

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