See which vendors are dominating IT Service Management software?
With an abundance of choices, actually navigating the IT management software space can be overwhelming.
This recent Forrester Trends Report, “Vendors Move To Dominate IT Management Software,” helps simplify things, because it makes it clear that there is clear dominance in the space.
Key insights from the Forrester Trends Report
IT Managers demand better tools and support
Dominant vendors have moved into adjacent IT management market segments.
AI capabilities accelerate market dominance, which accrues to vendors with large R&D budgets.
Get an end-to-end IT service management (ITSM) system that delivers quality experiences and engagement, designed around what works best for your business.
.png)
