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ESM Buyers Guide
EXECUTIVE WHITEPAPER + BUYERS GUIDE

Enterprise Service Management Platforms

Take a deep dive into four leading ESM platforms: ServiceNow, Jira Service Management, HaloITSM and Ivanti.

Explore their unique features, strengths, weaknesses, and suitability for different types of organisations

Enterprise Service Management Buyers Guide
ServiceNow
Atlassian Jira Service Management
Ivanti
HaloITSM

ServiceNow’s platform is known for its broad range of features and its ability to adapt to various business needs.

Jira Service Management offers a range of features designed to streamline IT service management and extend these capabilities to other business teams.

Ivanti’s ESM solution, which incorporates features from both Ivanti Service Manager and Cherwell Service Management, offers a wide range of capabilities.

HaloITSM offers a comprehensive set of features designed to support both IT and enterprise service management needs.

Service Dynamics are experts in…

IT Service Management (ITSM)

Get an end-to-end IT service management (ITSM) system that delivers quality experiences and engagement, designed around what works best for your business.

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IT Asset Management (ITAM)

Maximise return, minimise risk and drive increased business value. Create a complete picture of your IT assets - from purchase to disposal.

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Enterprise Service Management (ESM)

Improve the delivery of business services for departments beyond IT to experience the benefits throughout your organisation.

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We are proud to work alongside these world class organisations